A research plan will help me to stay focused on my goals and reducing common research pitfalls. using quantitative and qualitative to understand the underlying reasons, and behaviors of individuals. Finally, analyze all the research results that have been obtained.
Define the user flow and create wireframes for the transaction list, detail view, and initiation process. Focused on intuitive navigation and clear information presentation to ensure clarity in the design process.
Usability testing can be done very early in the ‘design process’, because the site doesn’t even need to exist yet, even as a concept sketch. I can observe them as they follow the entire path, from the first page to the last page scenarios.
