My

My

My

My

Individual project made with love for Sendja

Individual project made with love for Sendja

Individual project made with love for Sendja

Works

Works

Works

Works

3d+

3d+

Improve User Experience

Improve User Experience

Improve User Experience

Primary Color : Carnelian Red

Font Used : Lato

Tools : Figma

Total Pages : 10+

iOS & Android: Yes

Ipad/Tablet: Yes

Primary Color : Carnelian Red

Font Used : Lato

Tools : Figma

Total Pages : 10+

iOS & Android: Yes

Ipad/Tablet: Yes

Design Process

I use the double diamond framework in this project as a methodogical approach to solving the problem

Task Overview

Designing one of the key features for an online restaurant service platform. The challenge is to create a beautiful and functional UI to demonstrate how the application can be used. Device Optimization and Layout Simulation.

Story Brief

The restaurant, "Sendja," faces inefficiencies during peak hours when customers have to wait up to 15 minutes to place an order, which can lead to frustration and lost business. The current setup requires more staff at the cashier, which adds to operational costs and can impact the customer experience.

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Manual order taking and processing can lead to errors, which can affect customer satisfaction and increase the likelihood of order corrections.

Goals

The goals was to create a more efficient, enjoyable dining experience while optimizing operational costs for "Sendja". Develop a user-friendly mobile application that allows customers to browse the menu, place orders, and make payments directly from the smartphones.

  • Reducing Wait Times,

  • Minimizing Staff Requirements,

  • Enhancing Customer Experience,

  • Seamless Integration.

Goals

The goals was to create a more efficient, enjoyable dining experience while optimizing operational costs for "Sendja". Develop a user-friendly mobile application that allows customers to browse the menu, place orders, and make payments directly from the smartphones.

  • Reducing Wait Times,

  • Minimizing Staff Requirements,

  • Enhancing Customer Experience,

  • Seamless Integration.

Usability Testing

From the results of this test, it shows that I can uncover the most common issues. If seen based on heatmaps, there are no misclicks that are of concern.

100%
Direct Success

0%
Mission Unfinished

case study:

case study:

case study:

case study:

Online Restaurant Service Platform

Online Restaurant

Service Platform

Online Restaurant Service Platform

This case study simulates a core user journey within online restaurant service platform.

This case study simulates a core user journey within online restaurant service platform.

This case study simulates a core user journey within online restaurant service platform.

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